FAQ

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

We offer a wide variety of wigs, including human hair wigs, lace front wigs, and glueless wigs. Each type is available in different styles, colors, and lengths to suit your individual preferences.

Choosing the right wig depends on several factors including your desired look, lifestyle, and budget. Our website offers detailed descriptions and customer reviews for each product. If you need further assistance, our customer service team is here to help you make the best choice.

Unfortunately, we do not offer custom wigs at this time. We invite you to explore our extensive collection of ready-made wigs, which come in a variety of styles, colors, and lengths to suit your needs.

Due to the nature of our products, we do not accept returns or exchanges, or refunds, all sales are final on wigs and eyelashes. This policy ensures the highest level of hygiene and safety for all our customers. Please make your selections carefully, and contact our customer service team if you have any questions before purchasing. We appreciate your understanding and thank you for shopping with us.

How to Take Care of Your Human Hair Ready-to-Wear Wig Caring for your human hair wig properly will ensure it remains beautiful and lasts longer. Follow these steps to keep your wig in excellent condition: 1. Washing Your Wig: - Frequency: Wash your wig every 7-10 wears or when it feels oily or dirty. - Preparation: Detangle the wig gently using a wide-tooth comb. - Shampooing: Use a mild, sulfate-free shampoo. Place the wig in cool water and gently apply shampoo, avoiding harsh scrubbing. - Rinsing: Rinse thoroughly with cool water until all shampoo is removed. - Conditioning: Apply a conditioner specifically designed for human hair wigs. Avoid the roots and cap. Leave it on for a few minutes, then rinse thoroughly. 2. Drying Your Wig: - Towel Drying: Gently pat the wig with a soft towel to remove excess water. Do not wring or twist the hair. - Air Drying: Place the wig on a wig stand to air dry. Avoid direct sunlight or heat sources. - Blow Drying: If you must use a blow dryer, set it to low heat. Excessive heat can damage the hair. 3. Styling Your Wig: - Heat Styling: Use heat styling tools sparingly. Always apply a heat protectant spray before using flat irons or curling irons. - Brushing: Use a wide-tooth comb or a wig brush designed for human hair. Start from the ends and work your way up to avoid pulling and breakage. - Products: Use styling products sparingly. Choose products specifically formulated for human hair wigs to avoid buildup and damage. 4. Storing Your Wig: - Stand: Store your wig on a wig stand or mannequin head to maintain its shape. - Cover: Keep it covered to protect it from dust and environmental pollutants. - Avoid Moisture: Store in a cool, dry place away from direct sunlight. 5. Additional Tips: - Avoid Sleeping in Your Wig: This prevents tangling and unnecessary wear. - Regular Maintenance: Regularly check for tangles and knots, especially at the nape of the neck. - Professional Cleaning: Consider professional cleaning and styling services occasionally to keep your wig in optimal condition. For further assistance or specific questions about your wig, feel free to contact our customer service team. Contact Us: - Email: info@thebeautyspotstore.com - Phone: [Your Phone Number]

Shipping times vary based on your location and the shipping method selected at checkout. Standard shipping typically takes 5-7 business days within the United States. We do not offer any expedited shipping options at this time.

Yes, we ship internationally. Shipping rates and delivery times vary by destination. Please note that customers are responsible for any customs duties or taxes.

If you are interested in becoming a wholesale partner, please visit our Wholesale Inquiry page and fill out the registration form. Our team will review your application and get in touch with you to discuss partnership opportunities. Note: No wholesale inquiry at this time, check back at a later date.

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.

We accept various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.

You can reach our customer service team via email at info@thebeautyspotstore.com, phone at [Your Phone Number], or live chat on our website. Our team is available to assist you from Monday - Friday 9:am - 5pm.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.